How We Rate Casinos

At Action on Action, we evaluate online casinos through a rigorous methodology to help Australian players find trustworthy and rewarding gaming platforms. Our reviews are independent and based on comprehensive testing and research. Below is how we assess each casino, including RocketPlay Casino Australia.

Licensing & Regulation

We prioritise casinos with verifiable licences from reputable regulatory bodies. We examine credentials from the Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), Curaçao eGaming, and any valid Australian state-based licences. We verify active licence status, check for any enforcement actions, and assess the casino's compliance history. This is our most important criterion, as proper regulation protects player funds and ensures fair gaming.

Game Selection & Software Providers

We evaluate the breadth and quality of gaming options available. This includes the variety of pokies (slots), live casino offerings (blackjack, roulette, baccarat), table games, and specialty games. We assess partnerships with leading software providers such as Microgaming, NetEnt, Evolution Gaming, and others. We test game functionality, graphics quality, and fairness across desktop and mobile platforms.

Bonus Terms & Wagering Requirements

We carefully review welcome bonuses, ongoing promotions, and reload offers. We analyse terms and conditions including wagering requirements (rollover multipliers), maximum cashout limits, game restrictions, time limits, and eligibility criteria. We highlight bonuses that offer genuine value versus those with unfavourable conditions. Transparency and fairness of bonus terms significantly impact our rating.

Payment Methods & Withdrawal Speed

We assess the range of deposit and withdrawal options including credit/debit cards, e-wallets (PayPal, Skrill, Neteller), bank transfers, and cryptocurrency. We test withdrawal processing times, minimum/maximum limits, and any associated fees. We verify security protocols for financial transactions and check for reliable payment partner integrations.

Customer Support

We evaluate the availability and responsiveness of customer service channels including 24/7 live chat, email support, and phone assistance. We test support staff knowledge, response times, and ability to resolve issues. We check for localised Australian support and assess the quality of FAQ sections and help resources. Reliable customer support is essential for player confidence.

Mobile Experience

We test casino functionality across iOS and Android devices, assessing responsive web design and any dedicated mobile applications. We evaluate load times, navigation intuitiveness, game compatibility, and overall user experience on smartphones and tablets. We check for feature parity between desktop and mobile versions, including access to bonuses and account management features.

Responsible Gaming Tools

We examine the robustness of player protection features including deposit limits, time-out periods, self-exclusion options, and cooling-off periods. We assess the availability of information about problem gambling resources, links to Gamblers Help (Victoria) and other support services. We verify that responsible gaming tools are easy to access and actually functional. Australian operators must demonstrate genuine commitment to player welfare.

Our Rating Scale

10/10 - Exceptional: Outstanding in all categories. Fully licensed, comprehensive game selection, fair bonuses, multiple payment options, excellent support, flawless mobile experience, and strong responsible gaming commitment.

8-9/10 - Excellent: Very strong across most categories with minor areas for improvement. Proper licensing, good game variety, reasonable bonuses, reliable payments, responsive support, and solid mobile platform.

6-7/10 - Good: Meets standards in key areas but has some notable limitations. Valid licensing, decent game selection, acceptable bonus terms, adequate payment options, and functional responsible gaming tools.

4-5/10 - Fair: Functions adequately but has significant shortcomings. May have licensing concerns, limited game selection, unfavourable bonus terms, or substandard customer support.

1-3/10 - Poor: Not recommended. Serious licensing issues, very limited offerings, predatory terms, poor security, inadequate support, or significant player complaints.

Last updated: 2026. Our methodology evolves to reflect changes in Australian gambling regulations and industry standards.